This hotfix might receive additional testing.
Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Resolution Hotfix informationĪ supported hotfix is available from Microsoft. Therefore, the Windows Image Acquisition (WIA) service enters a bad state, and future subscriptions are not handled correctly. This issue occurs because the Wsdapi.dll module has incorrect subscription ending logic. In this scenario, the device does not work properly. The multifunction printer device is restarted. You install a multifunction printer device that supports Web Services for Devices (WSD)-based scanning on the computer.
You have a computer that is running Windows 7 or Windows Server 2008 R2.
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